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Stake Casino Terms & Conditions
These Terms & Conditions explain the rules that apply when you access or use Stake Casino services. Please read them carefully before registering, depositing funds, playing games or using any promotional offer. By using the website or related services, you agree to comply with these terms, applicable Australian laws and any additional rules displayed for a particular product or promotion.
Stake Casino operates under two Curaçao licences: one issued by the Curaçao Gaming Authority (licence number 145353) and another from Curaçao eGaming (licence number 8048/JAZ).
1. General terms and acceptance
These Terms & Conditions form an agreement between you and the operator of Stake Casino. They apply to the website, mobile access, games, account services, payment features, promotions and other services made available through the platform. Additional game rules, promotion terms, privacy information and responsible gambling guidance may also apply. If there is any inconsistency between these terms and specific terms displayed for a game or promotion, the specific terms may apply to that game or promotion.
You should only use Stake Casino if online gambling is lawful for you in your location. Players in Australia must comply with all applicable Australian laws and any rules that apply in their state or territory. Access to the website may not be available in every location. Stake Casino may restrict, suspend or refuse access where required by law, regulation, risk controls or internal policies.
You are responsible for reading the current version of these terms before using the services. Terms may be updated from time to time to reflect legal, technical or operational changes. Continued use after an update may indicate acceptance of the revised terms. If you do not accept an update, you should stop using the website and follow any available account closure process.
Eligibility
- You must meet the minimum legal age for gambling in your location.
- You must provide accurate, complete and current information when creating or using an account.
- You must not use the services if you are subject to a gambling exclusion, restriction or prohibition that prevents you from doing so.
- You must not access the services from a prohibited location or use technology to disguise your location.
- You must use the account for your own benefit and not on behalf of another person.
2. Accounts, verification and security
An account may be required to use some or all Stake Casino services. You may be limited to one personal account unless the operator expressly permits otherwise. Duplicate, false or misleading accounts may be closed, and activity connected with those accounts may be reviewed. Any decision concerning an account will be made in accordance with applicable law and relevant risk, identity and security procedures.
Stake Casino may ask you to verify your identity, age, location, payment method or source of funds. Verification can be requested before or after an account is used, including before certain transactions are processed. You must provide documents or information that are genuine, current and readable. Failure to complete a reasonable verification request may result in restricted access, delayed processing, suspension or account closure where permitted.
You are responsible for keeping your login information confidential and for all activity carried out through your account, except where the activity resulted from a proven security failure outside your reasonable control. Do not share your password, permit another person to use your account or leave an active session accessible to others. Notify Stake Casino through the available support channel as soon as possible if you suspect unauthorised access, lost credentials or unusual account activity.
- Do not create an account using another person’s identity or payment details.
- Do not attempt to bypass account, location, age or security controls.
- Do not use the platform for fraud, money laundering, unlawful activity or any other improper purpose.
- Do not interfere with the website, games, software, payment systems or security features.
- Do not use automated tools, bots or unauthorised software unless expressly allowed by the relevant service rules.
3. Deposits, gameplay and withdrawals
You may only deposit funds using a payment method that belongs to you or that you are authorised to use. Payment methods may be subject to availability, verification, transaction limits and additional terms shown at the time of use. Stake Casino may reject, reverse or hold a transaction where it identifies a security, compliance, technical or payment processing concern.
You should check all transaction details before confirming a deposit, wager or other instruction. Once a game entry, wager or transaction has been accepted, it may not be cancelled except where the applicable game rules, platform rules or law allow cancellation. Game results are determined by the relevant game systems and records. In the event of a technical issue, interrupted connection or system error, Stake Casino may investigate the activity and take corrective action consistent with the game rules and applicable requirements.
Withdrawals may be subject to account verification, payment checks, transaction limits, anti-fraud controls and any applicable game or promotion conditions. Funds may be returned through an approved method or by another reasonable method selected in accordance with operational and legal requirements. You are responsible for checking that your payment information is accurate and for any taxes or reporting obligations that may apply to you.
You must not deposit or use funds obtained through unlawful activity, unauthorised access, a disputed payment or a payment method used without permission. If a payment is reversed, rejected or disputed, Stake Casino may suspend relevant activity while the matter is reviewed. Any adjustment to an account balance will be made in accordance with the circumstances, available records and applicable law.
4. Promotions, content and intellectual property
Promotions, bonuses, rewards and competitions may be offered from time to time. Each offer may have separate eligibility requirements, expiry dates, wagering or play conditions, contribution rules, withdrawal restrictions and other terms. You should read the specific terms before accepting or using an offer. If an offer is not available to you, is used contrary to its terms or has been issued in error, Stake Casino may take reasonable corrective action where permitted.
Unless expressly allowed, you must not abuse a promotion by creating multiple accounts, coordinating activity, exploiting an error, using another person’s details or attempting to obtain an advantage through dishonest or irregular play. Promotional terms may also restrict the number of offers that can be used by an individual, household, device, payment method or other connected group.
The Stake Casino website, branding, text, graphics, software, game interfaces and other materials are owned by or licensed to the operator or relevant rights holders. You may use them only for personal, lawful access to the services. You must not copy, reproduce, modify, distribute, publish, reverse engineer, scrape or commercially exploit any material without permission.
Acceptable use
You must use the website respectfully and lawfully. Content submitted through the platform must not be abusive, threatening, defamatory, misleading, discriminatory, unlawful or designed to disrupt the services. Stake Casino may remove content, limit communications or restrict access where necessary to protect players, staff, systems or the integrity of the platform.
5. Responsible gambling, suspension and legal information
Gambling should be treated as entertainment, not as a way to make money or recover losses. Only gamble with funds you can afford to lose. Set personal limits for time and spending, take regular breaks and avoid gambling when affected by alcohol, stress or other circumstances that may affect your judgement. Responsible gambling tools or account controls may be available through the platform, and you should use them if gambling is becoming difficult to manage.
You can choose to stop gambling or request account restrictions through the available account or support processes. If you are concerned about your gambling, consider seeking independent assistance from a qualified support service in Australia. Account restrictions may apply for the period selected and may not be reversible immediately. Do not create another account to avoid a restriction or exclusion.
Stake Casino may suspend, restrict or close an account where it reasonably considers this necessary for legal compliance, identity verification, payment review, responsible gambling, security, suspected fraud, a breach of these terms or the protection of the platform and its users. Where appropriate, you may be asked to provide information or complete checks before access or transactions are restored.
Nothing in these terms limits rights or protections that cannot lawfully be excluded under Australian consumer law or other applicable legislation. To the extent permitted by law, Stake Casino is not responsible for loss caused by circumstances outside its reasonable control, including interruptions to communications networks, payment services, equipment, software or third-party services. The website and services may not always be uninterrupted, error-free or available.
If you have a question, complaint or concern about these terms or your account, use the support options made available on the Stake Casino website. Provide enough information for the matter to be reviewed, but do not send passwords or unnecessary sensitive information. Any complaint will be handled through the applicable internal process and in accordance with relevant legal obligations.
